Standard delivery takes 5–7 business days. Express delivery takes 2–3 business days. Handcrafted items may require an additional 1–3 days for preparation.
Yes! Orders over R500 qualify for free standard shipping nationwide.
We offer a 30-day return policy. Items must be unused and in original condition. See our Returns & Refunds page for details.
Yes, every product is handcrafted by talented South African artisans. Because each item is made by hand, slight variations are normal and part of what makes each piece unique.
We accept Visa, Mastercard, EFT, and other methods via PayFast — South Africa's trusted payment gateway.
Once your order ships, you'll receive an email with a tracking number and link. You can also check your order status in your account dashboard.
Orders can be cancelled within 2 hours of placement. After that, the item may already be in preparation. Contact us as soon as possible.